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General Plan Administration
  • Medical Plan Administration
  • Dental Plan Administration
  • Consumer-Driven Health Plan Administration
  • Prescription Drug Plan Management via one of our preferred Pharmacy Benefit Managers (PBMs)
  • Short Term and Long Term Disability Management
  • Vision Plan Administration
  • Complete COBRA and HIPAA Administration
  • Section 125 Flexible Spending Account (FSA) Administration
  • Comprehensive plan design and consultation, including drafting of Master Plan Document, Summary Plan Description, and supporting plan administration materials
  • Preparation of all necessary governmental reporting, such as Forms 5500 and 1099
  • Electronic reporting and analysis on a monthly, quarterly, and/or annual basis
  • Web-based electronic enrollment, claims and EOB look-up capability for members
  • Performance guarantees

Member Services

  • Toll-free Customer Service line for participants and clients
  • Sophisticated On-Line capability to enroll, review claim status, request forms, access provider network, and download plan reporting
  • Automated next day e-mail notification to members of claim activity
  • BMS DirectPay direct deposit benefit payment system
  • An available 24/7 toll-free Nurse Line
  • Automated fax-based system which enables providers to obtain member specific benefit claims information 24/7/365

Insurance and Reinsurance services

  • Obtain competitively priced specific and aggregate reinsurance from one of over a dozen top-rated reinsurance carriers and MGUs
  • Provide all lines of True Group (employer paid) and Voluntary (employee paid) insurance coverage, such as Term Life, Accidental Death and Dismemberment (AD&D), Whole Life, Universal Life, fully insured Short and Long Term Disability, Vision, and Long Term Care
  • Provide other ancillary products such as Pre-Paid Legal Services and discount auto and homeowners policies.

Health Management and Health Promotion Services via BMS CareConnex™

  • Large Case Management
  • Disease Management
  • Pre-certification, concurrent hospitalization review, and discharge planning
  • Selection and/or evaluation of PPO, PHO, and EPO using GeoAccess and disruption reporting
  • Pre-natal program for evaluation and management of moderate/high risk pregnancies
  1-800-228-1803 2425 Crownpoint Executive Dr Charlotte NC 28227
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